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Phone Call Scam: Bank Account Balance Inquiry
What is the Scam?
Scammers are making phone calls posing as bank representatives, claiming to be calling to verify account information or account balances. The scammer will often request the victim’s account number, Social Security number, or other personal information. Once the scammer has this information, they can use it to access the victim’s bank account and steal their funds.
How to Avoid the Scam:
- Never provide your account number, Social Security number, or other personal information to someone who calls you unsolicited.
- If you receive a call from someone claiming to be from your bank, hang up and call the bank directly using the number on your bank statement or website.
- Be cautious of calls that come from unfamiliar numbers or that use caller ID spoofing to make it appear as if they are coming from your bank.
- If you are unsure whether a call is legitimate, ask the caller for their name, employee ID number, and department. Then, call your bank directly to verify the information.
What to Do if You’re a Victim:
- Report the scam to your bank immediately.
- Contact the Federal Trade Commission (FTC) at 1-877-382-4357 or online at www.ftc.gov/complaint.
- File a police report if you have lost money or provided sensitive information to the scammer.
Tips for Protecting Yourself:
- Use strong passwords for your bank accounts and other online accounts.
- Enable two-factor authentication for your bank accounts.
- Be aware of the signs of phishing and other online scams.
- Monitor your bank statements and credit reports regularly for any unauthorized activity.
- Keep your personal information confidential.
By following these tips, you can help protect yourself from phone call scams and keep your bank account information safe.
